Replacement Window Warranty Protection
for Twin Cities Homes
At Zen Windows Twin Cities, We’re Committed
To Honoring Your Window Warranty Coverage
Planning to purchase replacement windows in the Twin Cities region? It’s almost certain that your chosen contractor will include a warranty as part of the deal. That’s true because the typical homeowner expects some kind of guarantee on the windows they buy.
Warranties provide this guarantee. They do so by identifying the circumstances in which you’re protected against any product or workmanship defects.
But there’s an unspoken dark side to window warranties – they have loopholes.
Go through any warranty and you’ll find language a window company can use to avoid honoring their guarantees. The question is whether or not your contractor takes advantage of this cryptic, often coded language.
At Zen Windows Twin Cities, the answer to that question is no. We go out of the way to honor the terms of your warranty. That includes situations where we have no legal obligation at all!
We might end up taking steps that most companies avoid. But that’s fine with us. There’s no other way to ensure we come through for you and your local household.
The Truth About Replacement Window Warranties
Warranties are important for window manufacturers, window contractors, and you, the customer. Window makers use them to demonstrate the quality of their products. Window contractors rely on them to inspire customers’ confidence in their services.
What about homeowners? A warranty provides you with legal protection from poor manufacturing and poor installation workmanship.
But did you ever actually read the terms of a window warranty? Most people don’t.
Not only are they written in an annoyingly tiny font. They’re often obscure and difficult to follow.
Why is that the case? Your warranty identifies the situations in which your coverage does and does not apply. To do so, it often resorts to detailed, complex language.
This makes sense from a legal perspective. However, it doesn’t do you any favors as a window purchaser.
Our Approach At Zen Windows Twin Cities
That’s true because warranties’ complicated language can allow loopholes and exceptions to hide in plain sight.
As our owner, Steve, likes to say, the terms of the typical warranty give him an out for almost any imaginable situation. In other words, he could turn down most claims if he chose to.
This approach is perfectly legal. But is it right?
We don’t think so. That’s why, by word and by deed, we close the loopholes hiding in your replacement window warranty!
Honoring Your Twin Cities Window Warranty Claim
Truth be told, we don’t get a lot of replacement window warranty claims at Zen Windows Twin Cities. That’s true because we pay close attention to the details of every project that comes our way.
This proactive mindset helps us keep warranty calls to a minimum. But every once in a while, a claim does come in.
How do we respond? With understanding and generosity.
Steve never gives a thought to going through your warranty and finding reasons not to take responsibility. Quite the contrary. He looks for ways to take care of the issue quickly and conveniently.
That’s good for you as a homeowner. And it’s good for us, too.
Instead of wasting time looking for loopholes, we’d rather get the job done. It’s not only faster. It’s easier.
Going Beyond Your Replacement Window Coverage
But our commitment to convenience doesn’t end there. In fact, it’s not unusual for us to take care of issues not covered under your warranty at all.
What does this mean in practical terms? Most of our warranty calls are for problems we’re not responsible for. If we were the average window company, we might simply tell you that and walk away.
However, that’s not the way we operate at Zen Windows Twin Cities. The non-warranty problems we find often require simple fixes. So, since we’re already there, why not fix them?
Strictly speaking, this is a courtesy on our part. Nevertheless, we like to extend this courtesy whenever we can. That’s just the neighborly, no-hassle thing to do.
Want this kind of caring, straightforward decision-making on your side? Contact Zen Windows Twin Cities today for a free estimate on your local window replacement project. Exceptional warranty coverage is just one more reason we’re the region’s go-to source for superior services.